Privacy Policy (GDPR)
Your data is processed in accordance with Portuguese GDPR (RGPD) standards and European data protection requirements.
Claudio Rodrigues has completed a foundational training course on the Regulamento Geral de Proteção de Dados (RGPD/GDPR) (certificate no. UC-fd1f6d48-de6c-4b1a-9f52-defcc05fb8e1) and follows the principles of the Portuguese RGPD and the European GDPR.
1. Controller
Responsible for data processing: Claudio Rodrigues / Nexamadeira, [TO BE COMPLETED: address], Madeira, Portugal. Contact: info@nexamadeira.com
2. What data we process
When you use our contact form, WhatsApp, or email, we process the data you provide (name, email address, phone number, message content).
3. Purpose of processing
Processing is carried out solely to respond to your enquiry and to provide our advisory and support services.
4. Legal basis
Processing is based on your consent and on the fulfilment of pre-contractual or contractual obligations (Art. 6(1)(a) and (b) GDPR).
5. Retention period
Your data is only stored for as long as necessary to process your enquiry or fulfil our contractual and legal obligations.
6. Your rights
You have the right to access, rectification, erasure, restriction of processing, data portability, and objection. You also have the right to lodge a complaint with the Portuguese data protection authority CNPD (Comissão Nacional de Proteção de Dados).
7. WhatsApp
If you contact us via WhatsApp, the provider WhatsApp/Meta may process your data outside the EU. Please review WhatsApp's privacy notices before contacting us this way.
8. Social media
Linked social media profiles are operated independently by the respective platform providers; their privacy policies apply.
9. Cookies & analytics
We only use technically necessary cookies plus — with your explicit consent via the cookie banner — optional analytics tools. See our cookie settings for details.
